Privacy Policy

1. Introduction

  • This Privacy Policy outlines how KiwiTix collects, uses, stores, and shares your personal information when you purchase tickets through our platform on behalf of event promoters. By using KiwiTix, you agree to the collection and use of your information in accordance with this policy, in compliance with the New Zealand Privacy Act 2020.

2. Information We Collect

  • Personal Information: When you purchase a ticket, we collect personal information such as your name, email address, phone number, and payment details. This information is necessary to process your transaction and provide you with the purchased tickets.
  • Event-Related Information: We may also collect information related to your event attendance, such as the event you are attending, the date and time of the event, and your ticket details.

3. How We Use Your Information

  • Ticket Processing: Your personal information is used to process your ticket purchase and to ensure you receive the tickets and any related communications.
  • Communication: We may use your contact details to send you information about the event, including updates, changes, or cancellations.
  • Marketing (Optional): With your consent, we may use your information to send you promotional materials about upcoming events or special offers. You can opt-out of these communications at any time.

4. Information Sharing

  • With Event Promoters: Your personal information may be shared with the event promoter for purposes related to the event you are attending. This may include communication about the event, managing entry, or responding to any inquiries you may have.
  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors or email communication services. These providers are required to protect your information in accordance with this Privacy Policy and New Zealand law.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

  • We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request correction of any personal information that you believe is inaccurate or incomplete.
  • Deletion: You have the right to request the deletion of your personal information, subject to any legal obligations we may have to retain it.
  • Opt-Out: You have the right to opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

7. Changes to This Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on our website, and, where appropriate, notified to you by email. Your continued use of our services after any changes indicates your acceptance of the updated policy.

8. Contact Us

  • If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at: